How do I earn points?
It’s easy to earn points in the CTR program by doing the following: Fuel Earn Offer (5 points per gallon): Earn 5 points for each gallon of Chevron- and Texaco-branded fuel you purchase at participating branded stations with your User Account. You can use your User Account by entering your CTR phone number at the pump or in-store at the register, or making the fuel purchase through your User Account on the App. In-store Earn Offers: Earn points for specific in-store purchases as marketed from time to time in the App with your User Account. You can use your User Account by entering your CTR phone number in-store at the register. Achievement Earn Offers: Earn points for reaching qualifying achievements as marketed from time to time in the App. Be sure to enable push and SMS notifications in the App to learn about these offers. Data rates may apply. Returns will not qualify for Earn Offers. Earn Offers are not transferable and may not be combined with other offers, sales, or promotions. Allow up to 72 hours for points to appear in your User Account after earning.
How can I earn more points?
As marketed from time to time in the App, you can earn more points with In-Store Earn Offers and Achievement Earn Offers described above. Just enter your CTR phone number in-store at the register or follow the instructions for the Achievement Earn Offers.
How long does it take for points to show up in my User Account?
Allow up to 72 hours for point to appear in your User Account after earning. Contact Chevron Texaco Rewards Support center at chevronsupport@dtsupport.zendesk.com for assistance with qualifying transactions which you believe did not result in proper points earned.
How do I redeem my points?
You can redeem your points earned for discounts on fuel at participating Chevron or Texaco stations by entering your CTR phone number at the pump or in-store at the register, or making the fuel purchase through your User Account on the App. When you start a fuel purchase, you will see your available fuel discounts and have the option to redeem your points as follows: 50 points = 5 cents per gallon, 100 points = 10 cents per gallon, 250 points = 25 cents per gallon, 500 points = 50 cents per gallon. If you redeem your points, the related fuel discount will be applied to your fuel purchase up to a maximum of 25 gallons in a single purchase for one vehicle and the points will be deducted from your account. If you do not redeem your points, no points will be deducted from your account and the related fuel discounts will be available for your next fuel purchase, subject to any points expiration, as described below.
Do my points expire?
Your points will not expire if you make a purchase with your CTR phone number in the last 182 days. If you do not do so, your points will expire due to inactivity. We reserve the right to reject, correct, cancel, or terminate any transaction for which the offer details were incorrectly displayed or for which any other erroneous or inaccurate information was provided at any time, even if the transaction has been confirmed by us and are not obligated to process or complete any transaction based on any error, misprint or otherwise erroneous information. Contact Chevron Texaco Rewards Support at chevronsupport@dtsupport.zendesk.com for assistance with qualifying transactions which you believe did not result in proper points earned.
Can I earn points on my fuel purchase at the same time as redeeming points?
Yes. You can earn points on every fuel transaction with your CTR phone number.
Can I stack my Chevron Texaco Rewards program points with my Albertsons Gas Rewards?
Yes. Once you have linked your Albertsons for U or Safeway for U (or other Albertsons Companies Banner Stores for U) Grocery Gas Rewards ID in your User Account on the App, you will be able to stack any Albertsons gas rewards with any CTR fuel discounts up to the maximums allowed under each program. Just follow the instructions on the dispenser or in the App to be able to do so.
Is there a maximum number of points I can earn?
No. There is no limit to the number of points you can earn in the CTR program. We reserve the right to limit or reject the use of the CTR program or any Earn Offers, new account offers, or any redemption of points and suspend or terminate any related User Account upon the belief that any use of the CTR program or transaction is unlawful, unauthorized, or fraudulent in nature.
Is there a limit to the number of points I can redeem?
Under the CTR program, you may redeem up to 500 points for 50 cents off per gallon of Chevron- or Texaco-branded fuel up to a maximum of 25 gallons in a single purchase for one vehicle. You can also stack any available Grocery Gas Rewards under the Albertsons Reward Points Program and/or fuel credits with the Techron Advantage® Credit Card up to the maximums allowed under those programs.
Can I transfer my points to someone else or share my User Account?
No. Points are non-transferable and every member is required to have their own unique User Account.
How can I check my points balance?
You can check your points balance 24/7 through your User Account on the App home screen. Please allow up to 72 hours for points to appear in your User Account after earning them.
How do I know my earned points have been applied?
There are several ways to see your points history. Following each fuel purchase made with the App, you will receive a mobile receipt either by email or in your User Account, which will show the savings applied to the fuel purchase. You can also receive a printed receipt for non-mobile-app purchases which will show the discounts you received. Finally, you can see your transaction history in your User Account on the App.
Can fuel discounts be combined with other station offers?
Yes, you may combine your fuel discounts with other station offers for additional discounts.
Can I redeem my Chevron Texaco Rewards program points with my Fuel Credits from my Techron Advantage® Credit Card?
You may combine your CTR program fuel discounts with fuel discounts or credits from other tender types including your Techron Advantage Credit Card. If you decide not to use your CTR program fuel discounts on a particular transaction, you will still earn CTR program points on that transaction and can receive the discounts or credits from the other tender types.
Can I earn and redeem points at all Chevron and Texaco stations?
You can earn redeem points at participating Chevron and Texaco stations. Find your participating stations by filtering stations by services through the store locator feature in the App.
