What is Checking Pay?
Checking Pay is a payment option that allows most users to pay directly from their checking account through the app available at Chevron and Texaco stations. When a user makes a purchase with Checking Pay, the amount of that purchase is automatically debited from their selected bank account, usually within 1-2 business days following the date of the purchase. Users are offered the full protection of the US Federal Reserve's Regulation E: protections for electronic fund transfers.
Is there an age limit to use Checking Pay?
Yes. Users must be 18 years or older to enroll in Checking Pay.
Are there any enrollment fees for Checking Pay?
No. Enrolling in Checking Pay is fast, simple, and free.
Is there a discount for Checking Pay?
Yes. Users receive a promotional discount of five cents per gallon with Checking Pay transactions up to 25 gallons in a single purchase available at participating Chevron and Texaco stations.
Can the Checking Pay discount be combined with other rewards?
Yes. The Checking Pay discount can be combined with your Chevron Texaco Rewards, and your Grocery Gas Rewards at participating Chevron and Texaco stations.
How do I get started?
Users can enroll in Checking Pay through a quick and simple one-time process within their User Account. • Click the Wallet at the bottom of the screen; • Select “Payment Methods”; • Click “Add Payment Method”; • Tap on Checking Pay; • Add your information; • Search for your bank; • Log into your mobile bank account and follow the prompt; and • Select your checking account to link to the App.
What bank account types can be used with Checking Pay (e.g. checking, savings, money market, etc.)?
Only active, personal (non-business/corporate) US dollar checking accounts from U.S.-based banks can be used for Checking Pay.
Why must I provide my banking information?
Checking Pay transactions move funds from your checking account via ACH (Automated Clearing House). During the enrollment process, your bank information is used to validate and confirm the following: • The bank account and routing number for the checking account are valid; • You are the bank accountholder; and • The funding for your Checking Pay transactions will be debited from the correct bank account.
Can I link more than one bank account for Checking Pay to my User Account?
At this time, you are only able to link one bank account to your User Account.
Can I link my bank account to more than one User Account?
No. You are only able to link your bank account to one User Account. Any joint bank account holder will need to link a different checking account to their User Account.
As an existing user, can I add another user to my Checking Pay?
No. Every member is required to have their own unique User Account and a bank account is only able to be linked to one User Account. Any joint bank accountholder will need to create their own User Account and link a different checking account to their User Account.
Will my credit history be affected by using Checking Pay?
No. Every member is required to have their own unique User Account and a bank account is only able to be linked to one User Account. Any joint bank accountholder will need to create their own User Account and link a different checking account to their User Account. There is no credit check to enroll in Checking Pay and using Checking Pay will not affect your credit history as long as the funds in your linked bank account are sufficient to cover the purchases you make.
What is the fee for an unpaid payment?
The fee assessed is up to the maximum amount allowed by state law.
What if I didn’t receive the Checking Pay discount, who do I call?
Not all Chevron and Texaco stations are able to provide the Checking Pay discount. If the Checking Pay discount is not available at a station, you will see a message with that information in the App prior to making your fuel purchase. If you did not receive the Checking Pay discount where available, please contact Customer Connection Center (CCC) at (855) 285-9595 or cccweb@chevron.com.
How do I make changes to the bank account for my Checking Pay?
Please contact the Checking Pay support team at (888) 823-2438 ((888) 823-CHEV) or CheckingPay@bimnetworks.com to make changes to your bank account.
I deleted Checking Pay from my App wallet and want to use it again. How do I add it back?
Within the App, select Add Payment Method > Add Checking Pay. Your account will reactivate using all the same information as previously used in enrollment, and if in good standing, you can begin using Checking Pay again. If any of the information has changed, please contact the Checking Pay Support team at (888) 823-2438 ((888) 823-CHEV) or CheckingPay@bimnetworks.com.
How do I delete my Checking Pay from my User Account?
Delete the “Checking Pay” payment method from your Payment Methods list in the App, AND contact the Checking Pay Support team at (888) 823-2438 ((888) 823-CHEV) or checkingpay@bimnetworks.com to remove the bank account from your User Account.
How do I resolve a Checking Pay transaction that did not have sufficient funds?
Please contact the Checking Pay Support Team at 888-823-2438 to resolve.
