The CTR program is a new and exciting loyalty program which rewards Chevron and Texaco customers for their fuel and qualifying in-store purchases at participating stations. The program is available in two separate regions (West and East) in select areas and may not be currently available in your area. Chevron reserves the right to make changes, suspend or discontinue the program or any promotional offers at any time. For more information and participating stations, see our Chevron Texaco Rewards website.

With the program, members can earn points on fuel and qualifying in-store purchases for rewards on fuel in each region. Members can combine these discounts with other discounts and fuel credits but cannot combine their points and rewards for the two separate regions.

Yes. There is no fee to join and create a User Account. You must be 16 years or older and reside in the United States. If you are between 16 and the age of majority (as determined by the relevant state law), you may join the CTR program only under the supervision of your parent or legal guardian who agrees to be bound by the CTR Program Terms of Use.

No. Simply enter the phone number used to sign up for the CTR program when prompted at the pump or in-store at the register to earn points and redeem rewards in your region. You do not have to use the Chevron or Texaco app (the “App”) or website to earn or redeem points, but we encourage you to do so to track your User Account history and activity.

No. There are no physical cards for the CTR program. Simply enter your CTR phone number at the pump or in-store at the register or make your fuel purchase with the App to earn points and redeem rewards in that region.

You can find participating Chevron and Texaco stations using the store finder feature in the App and filtering on “Chevron and Texaco Rewards.” From the App Home screen, click on the Station Finder at the top right, then click on the filter at the bottom right, choose “Chevron & Texaco Rewards” and click on “Apply.”

Yes. You can earn points and redeem rewards at participating Chevron and Texaco stations in your region by using the App on the display in your car and on your wearable device.

No. Both mobile apps will work at all Chevron and Texaco stations. Earned points are combined and can be redeemed at any participating Chevron or Texaco station in each of the two separate regions.

It is easy to earn points in the CTR program by doing the following:

• Fuel Earn Offer (5 points per gallon): Earn 5 points for each gallon of Chevron and Texaco branded fuel you purchase at participating branded stations in that region with your User Account.

You can use your User Account by entering your CTR phone number at the pump or in-store at the register, or by making the fuel purchase through your User Account on the App.

• In-Store Earn Offers: Earn points for specific in-store purchases as may be marketed in the App and website.

You can use your User Account by entering your CTR phone number in-store at the register, or by using the Pay Inside feature on the App (at participating pilot stations only). 

• Achievement Earn Offers: Earn points in that region for reaching qualifying achievements as may be marketed in the App.

Be sure to enable push notifications and text messages to learn about these and other introductory and promotional offers. Data rates may apply. Returns will not qualify for Earn Offers. Earn Offers are not transferable and may not be combined with other offers, sales, or promotions. Allow up to 72 hours for points in that region to appear in your User Account after earning.

As may be marketed in the App, you can earn more points in your region with In-Store Earn Offers and Achievement Earn Offers. Just enter your CTR phone number in-store at the register or follow the instructions for the Achievement Earn Offers.

Yes. You can earn points on every fuel transaction at participating Chevron and Texaco stations in your region with your CTR phone number.

No. There is no limit to the number of points you can earn in the CTR program. We reserve the right to limit or reject the use of the CTR program or any Earn Offers, new account offers, or any redemption of points and suspend or terminate any related User Account upon the belief that any use of the CTR program or transaction is unlawful, unauthorized, or fraudulent in nature, or if any phone number for a mobile device used to create a User Account cannot be verified.

There are several ways to see your points and rewards history. For fuel purchases made with the App, you will receive a mobile receipt showing the savings applied following each purchase. You can also choose to receive printed receipts at the pump and email receipts in your settings. For Non-App purchases with your User Account, the printed receipt will show your savings. Finally, you can see your User Account transaction history through your Wallet on the App or website.

You can redeem your rewards earned for discounts on fuel at participating Chevron or Texaco stations in your region by entering your CTR phone number at the pump or in-store at the register, or making the fuel purchase through your User Account on the App. When you start a fuel purchase, you will see your available fuel discounts in that region and have the option to redeem your rewards as follows:

If you redeem your rewards, the related fuel discount will be applied to your fuel purchase up to a maximum of 25 gallons in a single purchase for one vehicle and the points will be deducted from your User Account. If you do not redeem your rewards, no points will be deducted from your User Account and the related fuel discounts will be available for your next fuel purchase in that region, subject to any points expiration.

Your points and any related rewards will expire six months after the date they were earned in the respective region. For example, if you earn points in the West Region on January 1, 2024, they will expire in that region on June 1, 2024. Any points earned in either region prior to November 1, 2023 will not expire until May 1, 2024. 

Under the CTR program, you may redeem up to 500 points for 50 cents off per gallon of Chevron or Texaco branded fuel up to a maximum of 25 gallons in a single purchase for one vehicle. You can also combine any available Grocery Gas Rewards under the Albertsons Reward Points program and/or fuel credits with the Techron Advantage Cards up to the maximums allowed under those programs.

You can check your points balance 24/7 through your User Account on the App home screen or website. Please allow up to 72 hours for points to appear in your User Account after earning them. You will not see your points balance when you are in an area where the CTR program is not available.

Yes. Once you have linked your Albertsons for U® or Safeway for U® (or other Albertsons Companies Banner Stores for U) Rewards mobile number in your User Account on the App or website, you will be able to combine any Albertsons Gas Rewards with any CTR program rewards for that region up to the maximums allowed under each program. Just follow the instructions at the pump to redeem the combined rewards.

No. CTR and ExtraMile Extras are separate programs for in-store purchases. CTR points are available for qualifying in-store purchases as may be marketed in the App and website. ExtraMile Extras are available for most in-store purchases other than the ones provided on the ExtraMile Extras website. Please make sure to tell your cashier which program you would like to use when purchasing in-store items.

No. CTR program rewards are not able to be combined with local-site offers and programs.

No. Points are non-transferable, and every member is required to have their own unique User Account.

No. You must enter your CTR phone number at the pump or in-store at the register prior to making the purchase or make the purchase through your User Account on the App to earn points for the purchase and redeem any available rewards in that region.

The CTR program is separated into two regions in select areas—the West and the East. The West covers the states of Alaska, Arizona, California, Colorado, Hawaii, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Washington, and parts of Texas (defined as the counties of Bastrop, Culberson, Ector, El Paso, Haskell, Howard, Hudspeth, Midland, Taylor, Ward, and Winkler). The East covers the states of Alabama, Florida, Georgia, Kansas, Kentucky, Louisiana, Mississippi, North Carolina, South Carolina, Tennessee, Virginia, and the other parts of Texas. The CTR program in the West is managed by Drop Tank, LLC. Each region operates separately with points and rewards earned in each respective region available only in that region. Points earned in one region cannot be redeemed for rewards in the other region, combined with points earned in that other region, or transferred to the other region. Not all states have Chevron and Texaco stations that are participating in the CTR program.

Yes. You will automatically earn points and be able to redeem those points for available rewards in each region when you move between regions.

No. You will only earn points and be able to redeem those points for available rewards in each region. You will not be able to redeem points earned in one region for rewards in the other region, combine points across regions, or transfer points or rewards to the other region.

When you move between regions, you will receive a message in your App once you turn on your location services that you have moved to a new area and points earned in the other area are not available in this area.

You can create a User Account on the App or website. You will need to provide both the phone number for your mobile device and email address and verify your account by entering a One-Time Password (OTP) code that will be sent to your mobile phone number. You must provide Chevron consent to send you autodialed text messages to authenticate your phone number. You will also have the option to receive other text messages. You will need to create a 4-digit PIN to authorize payments for security purposes.

You will be automatically enrolled in the CTR program when you create a User Account on the App or website. As part of creating a User Account, you must agree to receive autodialed text messages to authenticate your phone number.

Yes. You will need to create a User Account if you would like to use the App or website to join the Chevron Texaco Rewards program, use the App to make purchases, and access transaction history. If you do not create a User Account, you may still use the App or website to locate stations, provide feedback, and learn more about Chevron.

No. You are not able to sign up for an account using your Venmo or PayPal login.

If you did not receive your one-time password, go to the App or website to resend the password to your phone number. You can resend this password up to three times. After that, please call the Consumer Connection Center at 1-855-285-9595.

Yes. You may use face recognition / biometric to log into the App if available and enabled on your mobile device.

Yes. You will need to turn on your location settings to see your points balance and add a payment method and conduct a transaction within the App.

The App is available for both Apple iOS and Android mobile devices. You can also use the App through your Apple Watch or Wear OS device. See FAQ on In-App Features & Functionality: How to install the App on my Apple Watch or Wear OS device.

In addition, you can also use the App through your Apple CarPlay or Android Auto. See FAQ on In-App Features & Functionality: How to install and use the App on Apple CarPlay or Android Auto.

Yes. You will receive news and updates to the email address in your User Account. You can opt out of receiving marketing emails at any time as provided below. Please note that opting out of the email marketing distribution list will not affect the ability to send you transactional email messages about your User Account.

Yes. You can change your account information and communication preferences 24/7 in the App or website by tapping on the “My Profile” icon in the top left corner of the Home screen.

Yes. You will receive news and updates by text message if you have opted to receive other text messages when completing your User Account. You may opt out of receiving these text messages at any time as provided below. You may still receive autodialed text messages to authenticate your phone number as part of using the App.

You may opt out of receiving these messages at any time by doing one of the following:

(i) changing your account settings via the App or website, or

(ii) following the opt-out mechanisms in messages you receive; or

(iii) calling 855-285-9595 and requesting to be removed from our text-message or email marketing distribution list.

If you opt out, Chevron or its third-party contractors may send you one last text message or email confirming that you opted out. You may still receive autodialed text messages to authenticate your phone number as part of using the App. You will still receive transactional email messages for your User Account.

Please see the Privacy Statement and Terms of Use in the App to understand how your personal information is used in the App.

You can either delete your User Account from the App or the CTR website. From the App, go to “My Profile” on the App, select “Settings,” and select “Delete account” from the bottom of the page. There is a prompt that confirms whether you want to continue deleting your account or to cancel. To continue deleting your account, select “Delete account." Your User Account will be deleted from both the App and website. This will include any payment methods, all transaction receipts, and any earned points and rewards. Once you delete your User Account, you will no longer be able to access this information. We reserve the right to maintain information for eligibility purposes and to the extent permitted by applicable law.

You can remove a payment method from your User Account on the App under Wallet and “Payment methods” by selecting “X” by the payment method.

You can either delete your User Account from the App or the CTR website. From the App, go to “My Profile” on the App, select “Settings,” and select “Delete account” from the bottom of the page. There is a prompt that confirms whether you want to continue deleting your account or to cancel. To continue deleting your account, select “Delete account.” Your User Account will be deleted from both the App and website. This will include any payment methods, all transaction receipts, and any earned points and rewards. Once you delete your User Account, you will no longer be able to access this information. We reserve the right to maintain information for eligibility purposes and to the extent permitted by applicable law.

Yes. If you have not yet joined the CTR program, you may create a new User Account with the same phone number after you have deleted a previous User Account. If you have any issues or have joined the CTR program, call the Consumer Connection Center at 1-855-285-9595 or submit a case directly from the “Contact us” page in the App to create a new User Account with the same phone number. Any introductory offers in the CTR program are only eligible for new User Account holders who have not previously created a User Account. We reserve the right to limit or reject the use of the CTR program or any Earn Offers, introductory offers, or any redemption of points and suspend or terminate any related User Account upon the belief that any use of the CTR program or transaction is unlawful, unauthorized, or fraudulent in nature. 

You can remove a payment method from your User Account on the App under Wallet and “Payment methods” by selecting “X” by the payment method.

Checking Pay is a payment option that allows most users to pay directly from their checking account through the App where available at Chevron and Texaco stations. When a user makes a purchase with Checking Pay, the amount of that purchase is debited from their selected bank account, usually within 1-2 business days following the date of the purchase. Users are offered the full protection of the US Federal Reserve's Regulation E: protections for electronic fund transfers.

Yes. Users must be 18 years or older to enroll in Checking Pay.

No. Enrolling in Checking Pay is fast, simple, and free.

Yes. Users receive a promotional discount of five cents per gallon with Checking Pay transactions up to 25 gallons in a single purchase where available at Chevron and Texaco stations.

Yes. The Checking Pay discount can be combined with your Chevron Texaco Rewards, and your grocery Gas Rewards at participating Chevron and Texaco stations.

No. Any discounted pricing for cash or debit card transactions does not apply to Checking Pay transactions.

Users can enroll in Checking Pay through a quick and simple one-time process within their User Account.

• Click the Wallet at the bottom of the screen;

• Select “Payment Methods”;

• Click “Add Payment Method”;

• Tap on Checking Pay;

• Add your information;

• Search for your bank;

• Log into your mobile bank account and follow the prompt; and

• Select your checking account to link to the App.

Only active, personal (non-business/corporate) US dollar checking accounts from U.S.-based banks can be used for Checking Pay.

Checking Pay transactions move funds from your checking account via ACH (Automated Clearing House). During the enrollment process, your bank information is used to validate and confirm the following:

• The bank account and routing number for the checking account are valid;

• You are the bank account holder; and

• The funding for your Checking Pay transactions will be debited from the correct bank account.

At this time, you are only able to link one bank account to your User Account.

No. You are only able to link your bank account to one User Account. Any joint bank account holder will need to link a different checking account to their User Account.

No. Every User is required to have their own unique User Account and a bank account is only able to be linked to one User Account.

Any joint bank account holder will need to create their own User Account and link a different checking account to their User Account.

There is no credit check to enroll in Checking Pay and using Checking Pay will not affect your credit history as long as the funds in your linked bank account are sufficient to cover the purchases you make.

The fee assessed is up to the maximum amount allowed by state law.

Not all Chevron and Texaco stations are able to provide the Checking Pay discount. If the Checking Pay discount is not available at a station, you will see a message with that information in the App prior to making your fuel purchase. If you did not receive the Checking Pay discount where available, please contact Customer Connection Center (CCC) at (855) 285-9595 or cccweb@chevron.com.

Please contact the Checking Pay support team at (888) 823-2438 or CheckingPay@bimnetworks.com to make changes to your bank account.

Within the App, select Add Payment Method > Add Checking Pay. Your account will reactivate using all the same information as previously used in enrollment, and if in good standing, you can begin using Checking Pay again. If any of the information has changed, please contact the Checking Pay Support team at (888) 823-2438 or CheckingPay@bimnetworks.com.

Delete the “Checking Pay” payment method from your Payment Methods list in the App, AND contact the Checking Pay Support team at (888) 823-2438 or checkingpay@bimnetworks.com to remove the bank account from your User Account.

Please contact the Checking Pay Support Team at 888-823-2438 to resolve.

You may redeem your CTR program rewards and still earn credits from your Techron Advantage Visa® Card or Techron Advantage Credit Card. If you decide not to use your CTR program rewards on a particular transaction, you will still earn CTR program points on that transaction.

No. These cards cannot be used as payment methods through your Apple Pay or Google Pay wallet. However, you can link your Techron Advantage Cards as payment methods directly in the App. See FAQ on how to link a payment method to your User Account on the App.

Before your Techron Advantage card can be added to the App as a payment method, the card must be activated.   Click on “Wallet” at the bottom of the App home screen, select “Payment methods” and “+” to link a payment method. Choose “Techron Advantage Card.” Enter your card number, expiration date, security code (CVV) and zip code and hit “Submit.” You can then select how to receive a one-time security code from Synchrony, the card issuer, by either phone call or text to the phone number registered with the card.   

If you have trouble receiving the security code, contact Synchrony by tapping on the message prompt or call the customer service number located on the back of your Techron Advantage Card.  You may have a different phone number registered with Synchrony Financial, issuer of the Chevron Techron Advantage Card, than your User Account phone number. 

Locate the 3-digit code on the back of your card at the end of the signature space. 

Discounted cash/Chevron card pricing is offered by independent Chevron or Texaco retailers. at the time of purchase. If you did not receive the discounted cash/Chevron card price with the App, please notify the station manager, or the Chevron Consumer Connect Center at 1-855-285-9595. This discount will not be applied as a statement credit.  

You can manage your Techron Advantage Card, view statements, and pay your bill from the App under “Wallet” and “Manage Chevron Cards” by selecting “Manage account” and logging in to your Techron Advantage Card account. You will be directed to an external web page for Synchrony Financial, the issuer of the Chevron Techron Advantage Cards, to login into your account.   

At participating Chevron and Texaco stations, the pump will automatically apply cents off per gallon when using your Techron Advantage Card to pay for fuel in the App. At these participating stations, the dispenser will apply your discount amount prior to fueling. Make sure your Techron Advantage Card is the default payment method in the App. Instant Fuel Discounts can be combined with other rewards program discounts such as Chevron Texaco Rewards, and grocery Gas rewards. 

Your Fuel Credits will be applied as a discount at the pump or as a statement credit depending on dispenser capability at the station. Certain offers and Fuel Credits earned from qualifying purchases made outside of fuel merchants will be applied as a statement credit.  

You will receive your Fuel Credits as a statement credit. Instant Fuel Discount is dependent on dispenser capability at participating Chevron and Texaco stations. If you have questions regarding your statement credits, please contact Synchrony at the customer service number located on the back of your Techron Advantage Card. 

Please call the Consumer Connection Center at 1-855-285-9595. You can also call or submit a case directly from the “Contact us” page on the App or website.

Call the Consumer Connection Center at 1-855-285-9595 if you are unable to redeem the car wash code that you received in the App. You can also call or submit a case directly from the “Contact us” page on the App or website.

Yes. However, if you make excessive transactions in a single day with the App, they may be declined as suspected fraudulent transactions. Call the Consumer Connection Center at 1-855-285-9595 for information on your User Account.

Minimum and maximum transaction dollar limits are set by your payment card and/or financial institution when used as a payment method through the App and certain financial institutions may impose maximum purchase amount limits on mobile transactions. There is no minimum purchase amount when using a Techron Advantage Credit Card or Techron Advantage Visa® Card for mobile payment transactions.

You can reset your PIN anytime from your User Account. However, this will delete all saved payment methods from your User Account, including any gift or promotional cards. To reset your PIN, navigate to “My Profile”, select “Settings” and under PIN code, click “Edit,” and then click” Forgot your PIN code?” Follow the prompts to create a new PIN and verify it to reset your PIN. You will then need to re-link your Payment Methods to your User Account.

To function properly, any mobile app requires good cell signal or wireless connection. If your App is not working, please check to see if cellular service in your area is adequate. If service is sufficient and you continue to have problems, first try deleting the app and then re-downloading it.

You may have a different phone number registered with Synchrony Financial, issuer of the Chevron Techron Advantage Card, than your User Account phone number. Please contact Synchrony at the customer service number on the back of your card for assistance. 

Contact Chevron Texaco Rewards Support via ‘Contact Us’ on the App or call 855-285-9595 from 7:00am to 7:00pm Central Time M-F for assistance with qualifying transactions which you believe did not result in proper points earned. 

Please contact us by tapping on “Help” and then “Contact us” from the menu on the App or website.